Privacy Policy
Introduction
Welcome to Eloq Store ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit and use our website, https://eloq.store/, and our related services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please take the time to read and understand this policy.
Information We Collect
2.1. Personal Information
We may collect the following personal information when you use our website and services:
- Contact Information: This includes your name, email address, phone number, and shipping address.
- Payment Information: When you make a purchase, we may collect payment information such as credit card numbers or other payment details. Please note that we use a secure payment processing service to handle your payment information.
- Communication Information: We may collect information when you communicate with us, including email correspondence and customer support interactions.
- Demographic Information: We may collect demographic information such as your age, gender, and location.
2.2. Cookies and Similar Technologies
We use cookies and similar technologies to collect data about your browsing behavior and preferences. You can manage your cookie preferences by adjusting your browser settings.
How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To provide and improve our products and services, process orders, and fulfill requests.
- Communication: To communicate with you, respond to your inquiries, and provide customer support.
- Marketing and Promotions: To send you marketing and promotional materials, with your consent, and to personalize your shopping experience.
- Analytics and Research: To analyze website usage, improve our products and services, and conduct market research.
- Legal Obligations: To comply with legal obligations and protect our rights, including fraud prevention and safety.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted service providers who help us operate our website and provide services, such as payment processors, shipping companies, and marketing partners.
- Legal Requirements: We may disclose your information when required by law or to protect our legal rights.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal information and receive a copy of it.
- Correction: You can request corrections to inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information, subject to legal limitations.
- Marketing Preferences: You can opt-out of receiving marketing communications from us.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Please check this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at https://eloq.store/pages/contact.
By using our website and services, you agree to the terms outlined in this Privacy Policy.